Welcome to Support!

From this page you can submit your ideas and vote on suggested LMS features and proposed SafetySkills® courses in our feedback forums. You can also search our knowledgebase for more information about our learning management system (LMS), courseware, and frequently asked questions.

If you have any ideas or questions, please let us know. We'd love to hear from you!

Knowledge Base

  1. Getting Started 

    1. Is there a quick way to upload a lot of learners at once?
    2. Email Assignment Notifications and Junk Mail Filters
    3. Creating Reports in the SafetySkills LMS
    4. Editing Employee Data
    5. Purchasing Credits
  2. FAQs 

    1. Minimum Technical Requirements
    2. Plans Available
    3. How does the SafetySkills Direct plan work?
    4. What languages do the courses come in?
    5. French-Canadian Courses
  3. Troubleshooting 

    1. The course freezes after the Introduction and Navigation slides
    2. I get a box with a red "X" or a blank screen instead of my training
    3. I click "Take Training" and nothing happens. I can't see my training.
    4. I did not get an email to verify or activate my account, how do I get into my account?
    5. Sound isn't working
  4. Course Questions 

    1. Will these courses OSHA certify me?
    2. Will the forklift courses certify me?
    3. Do the PPE online training courses meet OSHA requirements on selection, use, maintenance/care?
    4. Do the Electrical Safety courses fulfill NFPA 70E training requirements?
    5. HAZCOM 2012 and GHS FAQs
  5. LMS Questions 

    1. How do I reset a password for one of my learners/users?
    2. How will I be notified of an update to the system?
    3. Version 4.22 - What's New
  6. White Papers 

    1. Reduce Forklift Accidents with Proper Training
  7. All articles 

    1. Is there a quick way to upload a lot of learners at once?
    2. Will these courses OSHA certify me?
    3. How do I reset a password for one of my learners/users?
    4. Minimum Technical Requirements
    5. ANSI Standard Z490.1
    38 articles 

Feedback and Knowledge Base